Shipping & Return Policy

Return Policy

Thank you for choosing our chocolates! We take pride in delivering high-quality, handcrafted treats to our customers. To maintain the highest standards of quality and safety, please carefully review our No Return Policy below.

1. All Sales Are Final
   Due to the perishable nature of chocolates, all sales are final. We are unable to accept returns or exchanges once the product has been shipped or handed over to the customer.
2. Quality Assurance
   • We ensure that all chocolates are fresh and in excellent condition when they leave our facility.
   • Products are carefully packaged to preserve quality during transit.
3. Damaged or Defective Items
   If your chocolates arrive damaged or melted due to shipping issues, please contact us within 24 hours of receiving your order.
   • Include clear photos of the packaging and product for assessment.
   • If eligible, we may provide a replacement will be done within 4 to 5 working days.
4. Storage and Handling
   Once delivered, we are not responsible for any issues resulting from improper storage or handling (e.g., exposure to heat, humidity, or other adverse conditions).
5. Allergy Information
   Customers are responsible for reviewing ingredient lists and allergy warnings before making a purchase. We cannot accept returns for products due to allergic reactions.
   
   By placing an order, you acknowledge and agree to this No Return Policy. Please double-check your order before completing your purchase to ensure satisfaction.
   
   Refund policy
   As we are selling the perishable food items, no kind of refunds are applicable, its completely Non Refundable.

To request a return, please call or WhatsApp us at +91 9731413565.

Shipping Policy

Orders are processed within 24 hours. To maintain quality, chocolates are shipped using reliable carriers, with insulated packaging and ice packs during warm weather. We recommend expedited shipping in hot climates.

Shipping costs are calculated at checkout, we will ship the products within 3 working days and Delivery times vary by location and method, typically ranging from 3-7 business days.

Ensure your address is accurate; we are not responsible for delays due to incorrect addresses. For lost or damaged packages, contact us within 24 hours with photos.

If you have any questions regarding shipping, feel free to reach out to us at +91 9731413565 via call or WhatsApp.